On the Job by Anita Bruzzese Body Language Speaks Volumes

On the Job by Anita Bruzzese Body Language Speaks Volumes Its one of those awkward situations weve all found ourselves in: were standing around at a company function, and all of a sudden the top brass shows up and heads our way. Suddenly we dont know what to do with our arms. Our hands are some strange appendage that hang uselessly, or flutter nervously. How did our necks get to be too short for our bodies? When did we become unable to smile without an eye twitching?All this is, of course, a natural reaction under stress. We want to make a good impression, but our bodies seem determined to make total twits of us in front of some pretty important people. But if we just remember some simple rules about body language, these situations can be brought under control.There are a number of ways we can make a good impressions without saying a word, whether its in a social situation, or a formal business meeting. The most common mistake people make is that they dont adjust to the situation, to the person they are speaking to. For example, when making small talk, body language is very important. But when its a serious matter, then its not as critical because the message becomes more important.Still, the most effective users of body language use gestures and speech patterns similar to the other person in the conversation especially critical when the other person ranks higher in an organization.Some of the key ingredients to using body language effectively include: Facing the other person squarely. Show your interest by looking directly at the other person. Tilt your head to one side, arch your eyebrows and nod every once in a while to show youre listening. Keep your face relaxed, and smile when appropriate. Assuming an open posture. Researchers have found that when negotiations are going well, participants unbuttoned their coats, uncrossed their legs, sat forward in chairs, and moved closer to the other side of the table. Such body language was often accompanied by comments expressing common needs and advantages.So, the way you stand and walk can convey your openness to what the other person is saying. Standing tall and walking with shoulders back shows your confidence, and usually those who walk rapidly and swing their arms project confidence. Leaning forward. When you want to show interest, lean forward slightly in your chair, and lightly clasp your hands in your lap or place your hands near your knees. If you lean back, place your hands in a steeple position, then youre showing your indifference. Maintaining eye contact. The last thing you want to do is have your eyes shifting all over the room when youre talking with a boss. When were nervous, our eyes typically meet the other persons less than 40 percent of the time. As a result, we begin to make people feel uneasy, or make them begin to distrust us. Touching. Some people are afraid to touch another person because of sexual harassment claims, but with a friend or close working buddy, touching on the shoulder can deepen a contact. It's a good idea to t ake the lead from the other person, especially if its a leader. If they touch you on the arm, it's probably OK to do the same to them.Still, since a handshake is often the most acceptable form of contact in the business world, make sure yours is not limp, or clammy. Keep your handshake firm and brief, hold it about three to five seconds, then release. And no trying to crush the other persons fingers in some kind of power play. Remembering to relax. This may be difficult to do when the CEO is headed your way and you suddenly cant remember your own name, but take a couple of deep breaths, and concentrate on standing straight, with shoulders back. Spread your feet a bit and dont lock your knees keeling over at the bosss feet like a downed tree wont be good for your career. Keep your arms and hands still, and keep an open and welcoming look on your face.del.icio.us